Respond to visible problems sooner
Give customers a clear description-first intake with optional photos, then turn the request into structured context your team can review.
A clearer fit for solo operators and growing service businesses
InspectAI gives local service teams a business-controlled path from customer request to reviewed estimate, secure follow-up, and confirmed service window.
No credit card required · free Starter plan · conditional estimates stay private until team review

Why it helps
The goal isn’t to replace every tool. It’s support between calls for solo operators, and a shared path for response, review, and handoff for growing teams.
Give customers a clear description-first intake with optional photos, then turn the request into structured context your team can review.
InspectAI prepares a conditional starting point. Your business can adjust labor, review parts context, and approve what the customer receives.
Customers choose available windows in the secure portal, while your team can confirm the request or send a clear counter-offer.
Estimate questions, support replies, and bounded image or PDF attachments stay connected to the relevant conversation.
Leads, customers, catalog, appointments, review templates, reports, and billing live in one workspace instead of a patchwork of tabs.
Compare the workflow
This comparison describes common approaches, not specific vendors. The right choice depends on your team, trade, scope, and operating model.
| Service-business need | InspectAI | Disconnected tools | Formal inspection suites |
|---|---|---|---|
| Written request with optional photos | Included | Usually split between email, text, forms, or phone notes | Often optimized for a formal inspection rather than a quick service request |
| Team review before estimate delivery | Included | Depends on manual handoffs and shared inbox discipline | May support formal review, but can be heavier than a service quote workflow |
| Configurable labor, parts, and markup context | Included | Often maintained in separate spreadsheets or price books | May require a broader estimating or inspection setup |
| Secure customer portal for estimate questions | Included | Email threads can fragment context and attachments | The experience may center on reports or documents instead |
| Customer window selection and counter-offers | Included | Typically managed by phone, email, or calendar back-and-forth | Scheduling may be separate from the inspection workflow |
| Business branding across intake and estimate presentation | Included | Generic forms and inboxes rarely carry the full brand experience | Branding may focus on reports rather than a lightweight intake |
| Built-in customer records and operational views | Included | Information is spread across disconnected tools | Can include more detail than a small service team needs day to day |
The InspectAI difference
Some platforms sell the same lead to several businesses and charge for the introduction. InspectAI works the opposite way: the customers are yours, the workspace is yours, and the price is flat.
Requests come in through your own website and widget. They are never sold or shared with another Expert.
One flat subscription. You never pay for an introduction, and never pay for a lead that goes nowhere.
Every conversation, estimate, and follow-up lives in your workspace, under your brand, from first photo to final invoice.
Know the boundary
Use it when your business needs a structured, team-reviewed conditional estimate and a cleaner handoff to the customer. It is not designed to create formal property-inspection reports, audit reports, or compliance documentation.